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1. Introduction

Welcome to Touchstone by FuelXonline! These Terms and Conditions ("Terms") govern your access to and use of the FuelXonline website and services (the "Site"). This document is an electronic record in terms of the Information Technology Act, 2000 and the Information Technology (Intermediaries Guidelines) Rules, 2011.

You agree to be bound by these terms when accessing or using the site. If you do not agree to these Terms, please do not use the Site.

 

2. User Registration

To use certain features of the website, you may need to register an account. You must ensure that your account information is accurate and up-to-date. You are responsible for maintaining the confidentiality of your account credentials and all activities that occur under your account. FuelXonline reserves the right to suspend or terminate your account if any information provided during registration is found to be inaccurate or incomplete.

 

3. License

FuelXonline grants you a limited, non-exclusive, non-transferable, non-sub-licensable license to access and make personal and non-commercial use of the Site. All rights not expressly granted to you in these Terms are reserved by FuelXonline. This licence may be terminated at any time, without notice, and at FuelXonline's sole discretion.

 

4. Communication

By using the WEBSITE, you agree to receive communications from FuelXonline electronically. FuelXonline will communicate with you via email or by posting notices on the Site. You consent to receive such communications and agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

5. User Content

You understand that the information, including but not limited to photos, images, communications, text, data, messages, or other materials transmitted, uploaded, posted, emailed, or otherwise made available to us ("User Content"), is your responsibility. FuelXonline will not be held responsible, in any manner whatsoever, in connection with the User Content provided by you to FuelXonline. You agree and confirm not to encourage, assist, or engage others or yourself in transmitting, hosting, displaying, uploading, modifying, publishing, transmitting, updating, or sharing any information that:

  1. belongs to another person to which you have no rights;
  2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating to or encouraging money laundering or gambling, or otherwise unlawful in any manner;
  3. harms minors in any way;
  4. infringes on any patent, trademark, copyright, or other proprietary rights.
  5. violates any law that is currently in force;
  6. deceives or misleads the addressee about the origin of such messages, or communicates any information that is grossly offensive or menacing in nature;
  7. impersonates another person
  8. contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer resource;
  9. threatens the unity, integrity, defence, security, or sovereignty of any country, friendly relations with foreign states, or public order, or incites the commission of any cognisable offence, hinders the investigation of any offence, or is insulting to any other nation

FuelXonline does not bear any responsibility or liability for examining or evaluating user content. FuelXonline does not endorse or control the User Content transmitted or posted on the FuelXonline platform by you; therefore, the accuracy, integrity, or quality of User Content is not guaranteed by FuelXonline.

However, you understand and acknowledge that in case of non-compliance with applicable laws, including rules and regulations, this user agreement, and the privacy policy for access or usage of the FuelXonline platform, FuelXonline has the right to immediately terminate the access or usage rights of the users to the FuelXonline platform and remove such non-compliant information without any prior notice.


6. Exactness of Products

While FuelXonline strives to display product colours and details accurately, we cannot guarantee that your device’s display will precisely reflect the actual product colours. All product descriptions and prices are subject to change without notice.

 

7. Intellectual Property

FuelXonline contains numerous valuable trademarks, names, titles, logos, images, designs, copyrights, and other proprietary materials that FuelX owns, registers, and uses. FuelX, whether registered or not, protects all material on the FuelXonline website, including images, illustrations, audio clips, and video clips, with copyrights, trademarks, and other intellectual property rights. These materials are provided solely for your personal, non-commercial use.

You are not authorised to copy, reproduce, republish, upload, post, transmit, or distribute such material in any way, including by email or other electronic means, and you must not assist any other person in doing so. Without the prior written consent of FuelXonline, modification of the materials, use of the materials on any other website or networked computer environment, or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks, and other proprietary rights, and is strictly prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is considered a commercial use for the purposes of this clause.

 

8. Confidential Information

Both parties agree that any confidential information shared during the use of the site will be kept strictly confidential. You are responsible for maintaining the confidentiality of your access credentials and any other confidential information you receive from FuelXonline.

 

9. Posting on the Site

Except as expressly permitted by FuelXonline, only FuelXonline has the right to post content on the site. Any unauthorised posting may result in legal action. The products, as well as any free samples provided, are for personal use only and may not be sold or resold.

 

10. Privacy Policy

Your privacy is important to us. To understand our practices, please review our privacy policy, which also governs your visit to the site.

 

11. Disclaimer of Warranties and Liability

FuelXonline provides the site, its content, products, and services "as is" and "as available" without any express or implied warranties. FuelXonline does not guarantee that the site will be available at all times or that the information provided is accurate or complete. FuelXonline will not be liable for any damages arising from the use of the site.

 

12. Indemnity

You agree to indemnify and hold FuelXonline harmless from any claims, damages, losses, liabilities, and expenses arising from your use of the site, your breach of these terms, or your violation of any law or third party rights.

 

13. Limitation of Liability

In no event will FuelXonline be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or these Terms.

 

14. Disclaimer

The site may contain inaccuracies or typographical errors. FuelXonline does not guarantee the accuracy or completeness of the materials on site. Any reliance on the information provided on the site is at your own risk. FuelXonline reserves the right to make changes to the site and the products, services, and prices described on the site at any time without notice.

 

15. Jurisdiction

These terms are governed by Indian laws. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of Mumbai, Maharashtra's courts.

 

16. Applicable Law

These Terms shall be governed and construed in accordance with Indian law. The courts of Mumbai, Maharashtra, shall have exclusive jurisdiction over any disputes arising from these Terms.

 

17. Delivery Terms and Conditions

Estimated delivery times are provided at the time of purchase. While FuelXonline strives to deliver products within the estimated time, delays may occur due to factors beyond our control. FuelXonline is not responsible for delivery delays due to market shortages, import delays, holidays, strikes, natural disasters, or other unforeseen circumstances.

 

18. Shipping and Delivery

Orders are shipped within 0-7 days or as per the delivery date agreed upon at the time of order confirmation, and delivery of the shipment is subject to courier company or post office norms.

 

19. Cancellation and Refund

Cancellation will be considered only if the request is made within 2-3 days of placing the order. However, the cancellation request may not be entertained if the order has been communicated to the vendors/merchants and they have initiated the process of shipping it.

 

20. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at support@FuelXonline.in.

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